Customer feedback case: Hydraulic water well drilling rig experience
1. Customer background
Customer name: Mr. Luis
Location: Mexico
Industry: Construction Engineering
Purchase model: UY300 hydraulic water well drilling rig
Purchase time: May 2022
2. Customer needs
In order to improve construction efficiency and reduce costs, Mr. Luis’s construction engineering company decided to purchase a hydraulic water well drilling rig. After comparing products from multiple brands, Mr. Luis chose the UNIQUE brand hydraulic water well drilling rig.
3. Use experience
(1) High construction efficiency
Mr.Luis said that since using the UNIQUE brand hydraulic water well drilling rig, the construction efficiency has been significantly improved. During the actual construction process, the construction period was greatly shortened and the project progress was improved.
(2)Easy to operate
Mr. Luis believes that the UNIQUE brand hydraulic water well drilling rig is easy to operate and quick to use. Company employees can master the operation essentials proficiently after simple training.
(3)Good safety performance
Mr. Luis said that the drilling rig is equipped with a number of safety protection measures, such as overload protection, emergency shutdown devices, etc., which effectively reduces the risk of accidents. In addition, the drilling rig has a stable structure and low failure rate, ensuring construction safety.
4. After-sales service is in place
Mr. Luis spoke highly of our company’s after-sales service. He said: “If you encounter any problems during use, just make a phone call and the after-sales service personnel will rush to the scene in time to solve the problem. Their professionalism and professionalism make us very reassured.”
4. Improvement suggestions
Although Mr. Luis is satisfied with the overall performance of the XX brand hydraulic water well drilling rig, he also made a suggestion:
Optimized design: On the premise of ensuring the performance of the drilling rig, the structural design is further optimized to reduce the weight of the equipment and facilitate transportation and relocation.
In short, Mr. Luis is satisfied with the experience of using the Unique brand hydraulic water well drilling rig, and hopes that the manufacturer will continue to launch more high-quality products in the future to meet market demand.
